FAQ
Below you'll find answers to some of our most common customer questions. From shipping policies to returns, refunds, and more - we've got you covered. If you can't find what you're looking for, please don't hesitate to reach out to our customer service team directly via our contact page. We're always happy to help our customers!
Where do you ship?
We ship in all the United States, Canada, Australia, New Zeland, United Kingdom, Ireland, France and Spain.
What payment methods do you accept?
We accept all major debit and credit cards (Visa, Mastercard, Amex, etc.) along with PayPal, Apple Pay, Venmo and Google Pay.
Will I receive a confirmation email of my order?
Yes
Who pays for shipping?
We offer FREE shipping on all U.S. orders! For international orders, a flat shipping fee of $10.99 applies.
Do you accept returns?
We accept returns within 30 days of receipt of the item(s) according to our return policy.
Can I get a refund?
To obtain a refund, you will need to provide proof that your product has been damaged and our team will analyze to see if you are eligible for a refund or a replacement. Please refer to our return policy for more details.
Where should I reach out if I need help?
For any general questions or inquiries, you can fill out the form on our contact page.
What should I do if I receive a faulty product?
If in the unlikely event you receive a product that is defective or has a fault, please contact our support team immediately via our contact page. These issues should be reported promptly after you receive your product.